New site also features incorporation of SeeClickFix citizen reporting tool

The city of Southfield launched a comprehensive new municipal website on August 1 to utilize the latest technology to improve communication and customer service. The new Southfield website is still located at the same web address, www.cityofsouthfield.com.

The City developed the new and improved website to provide the community with a more interactive and streamlined source of City news and information. The Community Relations and Technology Services Departments, in partnership with web development vendor Gravity Works, completely redeveloped and redesiged the City’s previous website to improve the overall functionality and appearance. The new Southfield website is more user-friendly, offering improved navigation and detailed information in a quick and convenient format. The many new features of the site will include transitioning to the more stable Drupal platform, responsive web design as well as incorporation of the new SeeClickFix module that will allow citizens to directly report quality-of-life issues and request city services. With the free SeeClickFix mobile app and web tools, Southfield residents will now be able to provide city staff with pictures, specific descriptions, and more — valuable information needed to get the job done efficiently. In addition, the SeeClickFix platform provides Southfield officials with a centralized issue management system to oversee concerns from creation to resolution — engaging Southfield residents and businesses throughout the process.

The new website is completely mobile and tablet friendly, allowing users to fully access information on the go. The sleek new site also features extensive new photos and videos showcasing Southfield, more online services, downloadable or fillable City forms, applications, documents and more. The new Web site also includes improved webcasting capabilities – allowing users across the world with the opportunity to watch city council meetings and other events online. The City’s previous website remained fully functional prior to the August 1 launch of the new site.

For more information, contact Southfield Community Relations at (248) 796-5130.