Where do I get a tap permit? 

Residential and commercial tap permits can be obtained by calling (248) 796-4850.

What can I do if I my water bill is higher than normal? 

First check for leaks. Make sure all the water faucets are turned off in the house, check and see if your dial on your water meter is still moving. If the dial is still moving you do have a leak. Further investigation is needed on your part to locate the leak or you can call a plumber. If no leak is discovered then call (248) 796-4850.

Where can I make my water bill payment? 

Payments can either be mailed or paid directly to the cashier at City Hall.

How often do I get a water bill? 

Residential customers are billed every two months. Commercial customers with large meters are billed monthly. 

What if I lost my water bill? 

Call (248) 796-4850 and a new bill can be issued.

We sold our home, are moving and need to have the water meter read. What do we do? 

A meter reading for a house sale must be called in to the Water Department by the home seller. Mailing instructions for payment are to be given by the seller at the time of the reading.

Who do I call if my sewer is backing up? 

Call (248) 796-4850.

What if work has been done by the City of Southfield?

 Restoration work is typically done in the Spring. Call (248) 796-4850.